SUPPORT

1. How can I contact you?
The best way to reach us is via email:
support@followgodchicago.com
Our team typically responds within 24–48 hours, Monday–Friday.

 

 

2. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Shopify Pay, Apple Pay, and Google Pay.

 

 

3. Can I cancel or modify my order?
Unfortunately, all sales are final. Due to limited quantities and high demand, we do not offer cancellations, refunds, or changes once an order is placed.

 

 

4. When will my order ship?
Please allow up to 7 business days for processing, verification, and packaging.
Shipping times may vary based on order volume or holidays.

 

 

5. Do you ship internationally?Yes — we ship to most countries worldwide. If your country isn’t supported, you’ll be notified during checkout.

 

 

6. Where do you ship from?We fulfill orders from multiple warehouses, including Chicago, Los Angeles, and Philadelphia.

 

 

 

7. What if my item arrives damaged or defective?If you receive a defective item, email us within 7 days of delivery with a photo of the issue. Once verified, we’ll send a replacement at no additional cost.

 

 

8. Is Follow God sold anywhere else?
No. Authentic FOLLOW GOD® pieces are only available on followgodchicago.com.
Any third-party website claiming to sell our products is unauthorized and may be offering counterfeits.

 

 

9. How do I become an ambassador?
Apply through the Ambassador Program page on our site.
We review all applications and will contact you if selected.