FAQ’s

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept VISA, Mastercard, American Express, as well as Shopify Pay, Apple Pay and Google Pay.

WHAT IS THE BEST WAY TO CONTACT YOU?

The best method to contact us is by email. (support@followgodchicago.com)

HOW LONG DOES MY ORDER TAKE TO SHIP?

Please allow within one week for processing, verification, packaging, and shipping.

Orders may ship earlier/later than the given time frame, dependent on customer volume.

WHAT IS YOUR REFUND POLICY?

Due to limited quantities and high order volume, unfortunately we cannot cancel, refund, or make changes to an order once it has been placed. All sales are final.

In the rare event that an item arrives defective or damaged, please contact us within 7 days of receiving your order and include a photo of the issue. Once verified, we will ship out a replacement package at no extra cost.

DO YOU SELL YOUR PRODUCTS ON ANOTHER WEBSITE?

All products of FOLLOW GOD®  are exclusively and only sold directly on our website (followgodchicago.com). Any additional third party website claiming to offer our products are not affiliated with us and are engaged in counterfeit activities. To avoid scams, please order directly from our website.

WHERE DO YOU SHIP FROM?

We currently ship orders from a variety of different warehouse locations including Chicago, Los Angeles, and Philadelphia.

DO YOU SHIP INTERNATIONALLY?

Yes! We ship to the majority of the world, but there are a select few countries we do not offer shipping services to. If your shipping country falls under this category, you will be notified during checkout. 

CAN I BECOME AN AMBASSADOR?

To apply for ambassadorship, please fill out the ambassador application available on our website. Our team will review your application and get back to you if selected.